MyShops · www.myshops.ae
Last updated: 21 September 2026
1. Who we are
myshops.ae is operated by MY SHOPS ELECTRONICS TRADING L.L.C, a company registered in Dubai, United Arab Emirates, with branches across the Emirates and its registered office in Dubai, United Arab Emirates. "We", "us" and "MyShops" refer to that company.
2. Acceptance
By using this website or placing an order you accept these Terms. You confirm you are at least 18 years old and legally able to enter into a contract. We may amend these Terms at any time; the version in force is the one published here when you place your order.
3. Orders and the contract
Your order is an offer to buy. A contract is formed only when we send you an order confirmation. We may decline or cancel an order before that point, including where the product is unavailable, the price or description was published in error, payment was not authorised, or we suspect fraudulent or resale activity. Where we cancel a paid order we refund in full.
4. Prices and VAT
Prices are in UAE Dirhams (AED) and include Value Added Tax at the prevailing rate unless stated otherwise. Delivery charges are shown separately before you pay. A dated tax invoice is issued for every order.
We take care with pricing, but if a product is listed at a clearly incorrect price we will contact you before dispatch and you may confirm at the correct price or cancel for a full refund.
5. Product information and regional variants
We describe products as accurately as we can. Some products are supplied in regional variants, and the variant affects specification, included accessories and warranty coverage. The variant is stated on the product page. Where a product’s manufacturer warranty is not serviceable in the UAE, the product page states what cover applies instead. Please read it before ordering.
6. Availability
Stock levels are shown in good faith and can change between your order and its dispatch. If an item becomes unavailable we will contact you and offer an alternative, a wait, or a full refund.
7. Delivery, cancellation and returns
Delivery, cancellation, return and refund terms are set out in our Delivery, Cancellation & Returns Policy and Refund Policy, which form part of these Terms.
8. Warranty
Warranty cover is set out in our Warranty & After-Sales Policy. Nothing in these Terms limits your statutory rights under UAE consumer protection legislation.
9. Promotions and discounts
Promotional prices apply for the stated period and while stocks last, and may not be combined unless we say so. Promotions run under the relevant permits where required.
10. Your account
You are responsible for keeping your account credentials secure and for orders placed through your account. Tell us immediately at support@myshops.ae if you believe your account has been used without your permission.
11. Acceptable use and intellectual property
All content on this site — text, images, logos and the MyShops name — belongs to us or our licensors and may not be copied or used commercially without written permission. You may not use the site unlawfully, attempt to interfere with it, or extract its data by automated means.
12. Liability
Nothing in these Terms and Conditions excludes or limits any liability that cannot lawfully be excluded or limited under applicable UAE law, including liability for fraud, death or personal injury caused by negligence, or any rights or remedies available to consumers under applicable consumer protection laws.
To the fullest extent permitted by applicable law, My Shops Electronics Trading LLC shall not be liable for any indirect, incidental, special or consequential loss arising from the purchase or use of products or services through myshops.ae.
Where liability may lawfully be limited, the total liability of My Shops Electronics Trading LLC arising from or in connection with an individual order shall not exceed the amount paid by the customer for that order.
Nothing in this clause shall limit or exclude any statutory rights or remedies available to consumers under applicable UAE law.
13. Complaints
Contact us at support@myshops.ae or call 800 8989. We acknowledge complaints within 1-3 business days.
14. Language
These Terms are published in English. In the event of any discrepancy, the English version prevails.